Home Hosting Packages About Us Support Centre   Thursday, 4 December 2008  

 

UK Internet Access - FAQ

BeachyUK can provide you with free UK Internet access (UK local call rates apply). This service has no subscription charges, all you need to do is fill out the short form below and click submit...that's all! You can then use the 0845 number that will be provided to access the Internet. You will never have to pay BeachyUK a fee for this.

Please note: You must still pay your phone bill and line rental as usual!

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Here are answers to the most asked questions of us:

1. Can I use BeachyUK online with an ISDN or other high speed dialup connection?
2. Why is this service provided subscription free?
3. What exactly do I pay then?
4. Can my friends signin with my id?
5. Will I be thrown off after a certain period of time online?
6. What if I can't connect?
7. Why do you not provide telephone support?

 

 
 

 

Frequently Asked Questions - The Answers!

1. Can I use BeachyUK online with an ISDN or other high speed dialup connection?
A: Of course you can! We provide a high speed network that can cope with ISDN and other high speeds dialup connections. As this is subscription free with no committment, we ask you to signup and try the service. We know you'll be impressed!

2. Why is this service provided subscription free?
A: The only reason we would need to charge for subscription would be to provide technical support. but as the service is so easy to signup and connect to, we believe you prefer a "no frills" service. The technical support page (here) provides all the help you should need. If you're worried about where we make money: we get a very small cut of the Local Rate Phone Charge. This means you don't need to pay us direct, or worry about subscription charges, it also means you won't need to go through a credit check with us.

3. What exactly do I pay then?
A: All you pay is your Line Rental and Phone bill as normal. When you connect you will be using an 0845 (UK Local Rate) number. This means you will pay the cost of calling people in your local region to access the Internet. No Subscription, No Joining Fee...none of that at all!

4. Can my friends signin with my id?
A: Technically so long as you only have one machine signed in at once yes! But as theres no charge, why not get them to sign up too! You can personally have more than one id..one for home and one for work.

5. Will I be thrown off after a certain period of time online?
A: Not by us! Some providers do, but not us. You may however want to check your computers settings. Often the computer will disconnect after a certain period of time inactive on the Net.

6. What if I can't connect?
A: Your telephone provider shouldn't be blocking the call. It may be that you are internal of a hpone network and need to get the PC to dial "9" prior to the noraml number to get an external line. Please bare in mind that you aren't paying a monthly fee for usage. If worst comes to worst you can ignore your membership with us. Remember: There's no commitment.

7. Why do you not provide telephone support?
A: With no monthly charges or joining fee, we would have to run a high cost (50p a minute) support line. We honestly don't think you'll need any help.


 

 

 
 


 
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