What information does BeachyUK collect?

We collect:

• User Counts - For statistical purposes a basic count of the number of hits on the site is collected. We also count the number of clicks on various links, such as download links. These counts are a simple figure, no individual user data is stored with them.
• Registration Information - Registered Users of any BeachyUK product or service will provide basic information upon registration. This data is stored, along with the date of registration and IP address of the requestor. Some BeachyUK products or services may allow the Registrat to change or add to these details, this data will also be stored.
• Error Reports - No site works perfectly and to maintain a quality service we need to store information on site errors. This means, any dead links to images or pages you experience will form an automatic report including the time of the error, the error itself and the IP address of the user (so we can determine if the same user is experiencing multiple issues).
• Contact Requests - When you use our Support ticket system, the information is stored, along with the IP address of the requestor, and time of the query.

How is this data used?

All information collected by BeachyUK is used to either provide statistic information, or to enable us to provide a service to our Customers (e.g. Contact information will be stored from support tickets to enable a Customer Services representative to respond to a query).

BeachyUK will never sell or distribute user specific information (e.g. Customer names, IP addresses or email addresses) to any third party, unless:

- Required to do so by law
- Requested to do so by the user
- BeachyUK believes the user may have been involved in a breach, or attempted breach of the law
- Required to do so to enable the third party to provide the service you requested, on our behalf*

* Where a third party is used to provide a service, BeachyUK will ensure they agree to handle your data in accordance with our Privacy Policy.

Any statistical information made available to third parties does not identify the user (e.g. number of site hits per month).