When it comes to selling or disposing of an old computer (desktop or laptop), it isn’t always easy to be sure that your data cannot be recovered by the new owner. I’ve spent my career working in the IT industry, so this is my guide on how to securely wipe a computer that is running […]

How to extract a previously saved Wi-Fi password from Windows Wi-Fi settings. You just need to have administrator rights on the device.

A common theme I get asked about is how to recover a lost/forgotten Bitlocker Recovery Key. This unfortunately arises partly due to a lack of understanding about the strength of Bitlocker. Whilst Microsoft quite rightly encourages its use to “protect” your data. They often fail to get across the fact that it provides a level […]

Are you stuck in an infinite reboot loop with Startup Repair? I recently suffered this following a BSOD (Blue Screen of Death) after initiating xbootmgr. This article aims to use my experience to offer a fix. The Issue You are unable to access Windows. Every reboot results in a “Windows Error Recovery” boot menu offering […]

I’m a big fan of the BBC’s “Best of Chris Moyles” podcast. This is available as an “enhanced podcast”, which basically means the artwork changes through the podcast, to give you a better experience, with pictures changing through the podcast, as designed by the podcast producer. I’ve remained subscribed to the enhanced podcast for years, […]

Having been given a neighbours laptop that has been attacked by viruses, I found that the main issue was a Win32/Patched.FM and Win32/Patched.FL which had infected explorer.exe and winlogon.exe. The issue with these viruses is that they “patch” Windows files to include themselves. This means critical system files like explorer.exe are infected, making removal more […]